Assessment of Bus Service-Quality using Passengers’ Perceptions. Jurnal Teknologi, [S. l.], v. 73, n. 4, 2015. DOI: 10.11113/jt.v73.4290. Disponível em: https://journals.utm.my/jurnalteknologi/article/view/4290.. Acesso em: 23 jul. 2024.