Empirical Assesment of Service Quality Dimension in Technology–based Universities. Jurnal Teknologi, [S. l.], v. 60, n. 1, p. 71–76, 2012. DOI: 10.11113/jt.v60.1450. Disponível em: https://journals.utm.my/jurnalteknologi/article/view/1450.. Acesso em: 23 jul. 2024.