CLASSIFICATION ALGORITHM FOR CUSTOMER COMPLAINT USING FUZZY APPROACH. Jurnal Teknologi, [S. l.], v. 78, n. 12-2, 2016. DOI: 10.11113/jt.v78.10144. Disponível em: https://journals.utm.my/jurnalteknologi/article/view/10144.. Acesso em: 19 may. 2024.