A Conceptual Approach of 5S to Improving Quality and Environmental Performance of Malaysian Oil Palm Dealers
DOI:
https://doi.org/10.11113/jt.v70.1743Keywords:
5S, handling practice, fresh fruit bunches, palm oil supply chainAbstract
Global concerns on quality and environmentally sustainable products are giving extensive pressure on the competitiveness of Malaysian palm oil industry. As part of palm oil supply chain, the fresh fruit bunch (FFB) dealers play an important role in the development of the industry as well as contributing a significant impact on the environmental pollution. Despite the adoption of codes of practice (COPs) by dealers, recent studies reveal the problem of quality deterioration of FFB is caused by ineffective handling practices including poor housekeeping and delay in transportation. Empirical evidence shows that the quality and environmental performance of firms improve through 5S practices. Therefore, this conceptual study primarily aims to improve the existing practices for the handling of harvested oil palm by incorporating the 5S concept (sort, set in order, shine, standardize, sustain) into COPs. In this context, several propositions are formulated based on literature. The findings of survey and case studies within FFB dealer sub-sector shall be used as input to enhance the proposed improvement work. The propositions shall be validated by a panel of experts through the Delphi technique before it can be used as a reference by FFB dealers to simultaneously improve their quality and environmental performance.
References
Oil World. 2008. Oil World Database. Hamburg: ISTA Mielke GmbH.
Borras, S. M., McMichael, P., & Scoones, I. 2010. The Politics of Biofuels, Land and Agrarian Change: Editors Introduction. The Journal of Peasant Studies. 37(4): 575–592.
Basiron, Y. 2007. Palm Oil Production through Sustainable Plantations. European Journal of Lipid Science and Technology. 109: 289–295.
Performance Management and Delivery Unit, Prime Minister’s Department, Malaysia (PEMANDU). 2011. Economic Transformation Program: The Road Map for Malaysia – A Special Report. Putrajaya, Malaysia: PEMANDU. http://www.pemandu.gov.my [26 August 2012].
Tang, T. S., & Baharuddin, R. 2008. Code of Good Practice for the Handling, Transport and Storage of Products from the Oil Palm. Bangi, Malaysia: Malaysian Palm Oil Board (MPOB). http://www.mpob.gov.my [26 August 2012].
Majid Cooke, F., Toh, S., & Vaz, J. 2011. Community-investor Business Models: Lessons from the Oil Palm Sector in East Malaysia. London/ Rome/ Kota Kinabalu: IIED/ IFAD/ FAO/ Universiti Malaysia Sabah.
Ab Rahman, A. K., Abdullah, R., Mohd Shariff, F., & Simeh, M. A. 2008. The Malaysian Palm Oil Supply Chain: The Role of the Independent Smallholders. Oil Palm Industry Economic Journal. 8(2): 17–27.
Ab Rahman, A. K., Abdullah, R., Simeh, M. A., & Mohd Shariff, F. 2009. Management of the Malaysian Oil Palm Supply Chain: The Role of FFB Dealers. Oil Palm Industry Economic Journal. 9(1): 20–28.
Malaysian National News Agency (BERNAMA). 2010. Ministry Investigates Report of Poor Supply of FFB. Kuala Lumpur: BERNAMA. http://www.bernama.com [19 August 2012].
Handfield, R. B., & Nicols, E. L. 1999. Introduction to Supply Chain Management. New Jersey: Prentice-Hall International.
Ab Rahman, M. N., Khamis, N. K., Mohd Zain, R., Md Deros, B., & Wan Mahmood, W. H. 2010. Implementation of 5S Practices in the Manufacturing Companies: A Case Study. American Journal of Applied Sciences. 7(8): 1182–1189.
Merino, J. 2003. Factors Relating to the Adoption of Quality Management Practices: An Analysis for Spanish Manufacturing Firms. Total Quality Management & Business Excellence. 14(1): 25–44.
Ab Rahman, M. N., & Tannock, J. D. T. 2005. TQM Best Practices: Experiences of Malaysian SMEs. Total Quality Management. 16(4): 491–503.
National Productivity Corporation, Malaysia (NPC). 2007. Transportation and Logistics (Volume 4). Petaling Jaya, Malaysia: NPC. http://www.mpc.org.my [10 January 2012].
Ministry of International Trade and Industry, Malaysia (MITI). 2010. Weekly Bulletin (Volume 80). Kuala Lumpur: MITI. http://www.miti.gov.my [10 January 2012].
U. S. Census Bureau. 2011. International Database - World Population: 1950-2050. http://www.census.gov [26 August 2012].
Oil World. 2006. Oil World Annual 2006. Hamburg: ISTA Mielke GmbH.
United Nations Environment Program (UNEP). 2011. UNEP Year Book 2011: Emerging Issues in Our Global Environment. Nairobi: UNEP.
Malaysian Palm Oil Board (MPOB) & American Palm Oil Council (APOC). 2010. Palm Oil Development and Performance in Malaysia. Bangi, Malaysia: MPOB. http://www.mpob.gov.my [26 August 2012].
Palm Oil Research Institute of Malaysia (PORIM) & Universiti Putra Malaysia (UPM). 1998. Oil Palm Smallholder Survey in Peninsular Malaysia. In Ab Rahman, A. K., Abdullah, R., Simeh, M. A., & Mohd Shariff, F. Management of the Malaysian Oil Palm Supply Chain: The Role of FFB Dealers. Oil Palm Industry Economic Journal. 9(1): 20–28.
Kuntom, A. 2007. MPOB Codes of Good Practice. Bangi, Malaysia: Malaysian Palm Oil Board (MPOB). http://www.mpob.gov.my [26 August 2012].
Wan Abdul Aziz, W. A., & Che Mat, A. 2011. The Effectiveness of Implementation of 5S on Employee Motivation. Business and Social Sciences Review. 1(1): 41–52.
Ho, S. K. M., Cicmil, S., & Fung, C. K. 1995. Japanese 5S Practice and TQM Training. Training for Quality. 3(4): 19–24.
da Silveira, G. J. C. 2006. Effects of Simplicity and Discipline on Operational Flexibility: An Empirical Re-examination of the Rigid Flexibility Model. Journal of Operations Management. 24(6): 932–947.
Hines, P., Holwe, M., & Rich, N. 2004. Learning to Evolve: A Review of Contemporary Lean Thinking. International Journal of Operations & Production Management. 24(9/10): 994–1011.
Hyland, P., Mellor, R., O’Mara, E., & Kondepudi, R. 2000. A Comparison of Australian Firms and Their Use of Continuous Improvement Tools. The TQM Magazine. 12(2): 117–124.
Kobayashi, K., Fisher, R., & Gapp, R. 2008. Business Improvement Strategy or Useful Tool? Analysis of the Application of the 5S Concept in Japan, the UK and the US. Total Quality Management. 19(3): 245–262.
O’hEocha, M. 2000. A Study of the Influence of Culture, Communication, and Employee Attitudes on the Use of 5Ss for Environmental Management at Cooke Brothers Ltd. The TQM Magazine. 12(5): 321–330.
Malaysia Productivity Corporation (MPC). 2010. Amalan Persekitaran Berkualiti (5S): Buku Panduan Pelaksanaan Langkah Demi Langkah. Petaling Jaya, Malaysia: MPC.
Khanna, V. K. 2009. 5S and TQM Status in Indian Organizations. The TQM Journal. 21(5): 486–501.
Global Benchmarking Network (GBN). 2010. Global Survey on Business Improvement and Benchmarking. Germany: GBN. http://www.globalbenchmarking.org [10 January 2012].
Ahmad, M. F., Mohd Yusof, S., & Mohd Yusof, N. 2007. Comparative Study of Quality Practices between Japanese and Non-Japanese Based Electrical and Electronics Companies in Malaysia: A Survey. Jurnal Teknologi. 47(A): 75–89.
Yadav, Y., Yadav, G., & Chauhan, S. 2011. Implementation of 5S in Banks. International Journal of Research in Commerce, Economics & Management. 1(2): 135–149.
Bullington, K. E. 2005. Lean Supply Strategies: Applying 5S Tools to Supply Chain Management. Proceedings of the 90th Annual International Supply Management Conference.
Charoenkul, N., Laohakuljit, N., & Uttapap, D. 2002. Air Freshener Gel Production Using Extracted Fragrance from Pandan Leaves. Research and Development Journal. 25(2): 185–201.
Crals, E., & Vereeck, L. 2005. The Affordability of Sustainable Entrepreneurship Certification for SMEs. International Journal of Sustainable Development and World Ecology. 12(2): 173–84.
Yin, R. K. 2003. Case Study Research: Design and Methods. 3rd Ed. London: Sage.
Ablanedo-Rosas, J. H., Alidaee, B., Moreno, J.C. & Urbina, J. 2010. Quality Improvement Supported by the 5S, An Empirical Case Study of Mexican Organisations. International Journal of Production Research. 48(23): 7063–7087.
Stevenson, W. J. 2009. Operations Management. 10th Ed. Boston: McGraw-Hill.
Roy, M. J., Boiral, O. & Paille, P. 2013. Pursuing Quality and Environmental Performance: Initiatives and Supporting Processes. Business Process Management Journal. 19(1): 30–53.
Liker, J. K. & Hoseus, M. 2008. Toyota Culture: The Heart and Soul of the Toyota Way. New York: McGraw-Hill.
Gapp, R., Fisher, R. & Kobayashi, K. 2008. Implementing 5S within a Japanese Context: An Integrated Management System. Management Decision. 46(4): 565–579.
Thomas, A. & Barton, R. 2006. Developing an SME based Six Sigma Strategy. Journal of Manufacturing Technology Management. 17(4): 417–434.
Ansari, A. & Modarress, B. 1997. World-class Strategies for Safety: A Boeing Approach. International Journal of Operations & Production Management. 17(4): 389–398.
Bamber, C. J., Sharp, J. M. & Hides, M. T. 2000. Developing Management System towards Integrated Manufacturing: A Case Study Perspective. Integrated Manufacturing Systems. 11(7): 454–461.
Johannson, L. 2006. Handbook on Green Productivity. Tokyo: Asian Productivity Organization.
Gürel, D. A. 2013. A Conceptual Evaluation of 5S Model in Hotels. African Journal of Business Management. 7(30): 3035–3042.
Bryar, P. & Walsh, M. 2002. Facilitating Change–Implementing 5S: An Australian Case Study. Managerial Auditing Journal. 17(6): 329–332.
Ho S. K. M. 1999. 5-S Practice: The First Step towards Total Quality Management. Total Quality Management. 10(3): 345–356.
Moulding, E. 2010. 5S a Visual Vontrol System for the Workplace. Milton Keynes: AuthorHouse.
Sekaran, U. 1992. Research Methods for Business: A Skill Building Approach. 2nd Ed. USA: John Wiley & Sons.
Balian, E. S. 1995. The Graduate Research Guidebook: A Practical Approach to Doctorate/Master Research. USA: University Press of America.
Herzog, T. R. 1996. Research Methods in the Social Sciences. New Jersey: Prentice Hall.
Nachmias, C. F. & Nachmias, D. 1992. Research Methods in the Social Sciences. 4th Ed. New York: St Martin’s Press.
Stake, R. E. 1995. The Art of Case Study Research. Thousand Oaks: Sage Publications.
Cohen, L. & Manion, L. 1980. Research Methods in Education. London: Croom Helm.
Amaratunga, D. & Baldry, D. 2001. Case Study Methodology as a Means of Theory Building: Performance Measurement in Facilities Management Organizations. Work Study. 50(3): 95–104.
Walizer, M. H. & Wienir, P. L. 1978. Research Methods and Analysis: Searching for Relationship. New York: Harper & Row Publishers.
Anderson, M. & Sohal, A. S. 1999. A Study of the Relationship between Quality Management Practices and Performance in Small Businesses. International Journal of Quality & Reliability. 16(9): 859–877.
Yacob, P., Aziz, N. S., Makmor, M. F. M. & Zin, A. W. M. 2013. The Policies and Green Practices of Malaysian SMEs. Global Business and Economics Research Journal. 2(2): 52–74.
Moser, C. A. 1967. Survey Methods in Social Investigation. London: Heinemann.
Hsu, C. C. & Sandford, B. A. 2007. The Delphi Technique: Making Sense of Consensus. Practical Assessment, Research & Evaluation. 12(10): 1–8.
Custer, R. L., Scarcella, J. A. & Stewart, B. R. 1999. The Modified Delphi Technique: A Rotational Modification. Journal of Vocational and Technical Education. 15(2): 1–10.
Witkin, B. R. 1984). Assessing Needs in Educational and Social Programs. San Francisco: Jossey-Bass Publishers.
Ludwig, B. 1997. Predicting the Future: Have You Considered Using the Delphi Methodology? Journal of Extension. 35(5): 1–4.
Downloads
Published
Issue
Section
License
Copyright of articles that appear in Jurnal Teknologi belongs exclusively to Penerbit Universiti Teknologi Malaysia (Penerbit UTM Press). This copyright covers the rights to reproduce the article, including reprints, electronic reproductions, or any other reproductions of similar nature.
