A Survey on the Barriers of Benchmarking Implementation in Malaysia Oil Palm Industry
DOI:
https://doi.org/10.11113/jt.v59.2556Keywords:
Oil palm industry, benchmarking, survey, barrierAbstract
Malaysia is the largest producer and exporter of palm oil. Nevertheless, Malaysia may soon lose its position if there are lacks of initiatives to sustain it. Benchmarking can be used to stimulate process improvement by determining best practices across oil palm organizations through understanding critical success factors which enabled higher performance in leading organizations. The main objective of this paper is to identify benchmarking barriers that hinder or disrupt the benchmarking implementation in oil palm industry. To achieve these objectives, 700 sets of questionnaire were distributed among oil palm planters and millers in Malaysia. The survey results had indicated that the three main obstacles faced in implementing benchmarking in oil palm industry are: lack of understanding of benchmarking knowledge, lack of clarity with regard to specific areas to be benchmarked and management culture. In the authors’ opinion this survey findings would be useful and considerable interest to all level of benchmarking practitioners in the oil palm industry.References
J. T. C. Yee and M. R. Chandran. 2004. A Century of Oil Palms in Malaysia: Past, Present and Future. Malaysia Oil Science and Technology. 13: 23–27. [2] M. Proto, O. Malandrino, and S. Supino. 2007. Eco-Labels: A Sustainability Performance in Benchmarking. Management of Environmental Quality: An International Journal. 18(6): 669–683. [3] Y. P. Lee, S. Zailani and K. L. Soh. 2006. Understanding Factors for Benchmarking Adoption: New Evidence from Malaysia. Benchmarking: An International Journal. 13(5): 548-565. [4] R. Y. Chang and P. K. Kelly. 1994. Improving Through Benchmarking. Kogan Page Ltd. [5] P. Amaral and R. Sousa. 2009. Barriers to Internal Benchmarking Initiatives: An Empirical Investigation. Benchmarking: An International Journal. 16(4): 523–542 [6] S. A. Brah, A. L. Ong and B. M. Rao. 2000. Understanding the Benchmarking Process in Singapore. International Journal of Quality & Reliability Management. 17(3): 259–275. [7] L. Matykiewicz and D. Ashton. 2005. Essence of Care Benchmarking: Putting Into Practice. Benchmarking: An International Journal. 12(5): 467–481. [8] M. Hinton, G. Francis and J. Holloway. 2000. Best Practice Benchmarking in the UK. Benchmarking: An International Journal. 7(1): 52–61. [9] L. M. M. Ribeiro and J. A. S. Cabral. 2006. A benchmarking Methodology for Metalcasting Industry. Benchmarking: An International Journal. 13(1/2): 23–35. [10] D. Longbottom. 2000. Benchmarking in the UK: An Empirical Study of Practitioners and Academics. Benchmarking: An International Journal. 7(2): 98–117. [11] E. W. T. Ngai and T. C. E. Cheng. 1997. Identifying Potential Barriers to Total Quality Management Using Principal Component Analysis and Correspondence Analysis. International Journal of Quality & Reliability Management. 14(4): 391–408. [12] B. M. Deros, S. M. Yusof and A. M. Salleh. 2006. A Benchmarking Implementation Framework for Automative Manufacturing SMEs. Benchmarking: An International Journal. 13(4): 396–430. [13] A. Fowler, and D. Campbell. 2001. Benchmarking and Performance Management in Clinical Pharmacy. International Journal of Operations & Production Management. 21(3): 327–350. [14] C. A. d. O. Galoro, M. E. Mendez and M. N. Burattini. 2009. Applicability and Potential Benefits of Benchmarking in Brazilian Clinical Laboratory Services. Benchmarking: An International Journal. 16(6): 817–830. [15] S. Kumar and C. Chandra. 2001. Enhancing the Effectiveness of Benchmarking in Manufacturing Organizations. Industrial Management & Data Systems. 101(2): 80–89. [16] R. Li-Hua. 2007. Benchmarking China Firm Competitiveness: A Strategic Framework. Journal of Technology Management in China. 2(2): 105–118. [17] S. Marwa and M. Zairi. 2008. A pragmatic approach to conducting a successful benchmarking expedition. The TQM Journal. 20(1): 59-67. [18] L. Salhieh and N. Singh. 2003. A system Dynamics Framework for Benchmarking Policy Analysis for A University System. Benchmarking: An International Journal. 10(5): 490–498. [19] M. Simpson and D. Kondouli. 2000. A Practical Approach to Benchmarking in Three Service Industries. Total Quality Management. 11(4/5&6): 623–630. [20] J. C. Nunnally. 1967. Psychometric Theory. McGraw-Hill. New York. [21] J. A. Gliem and R. R. Gliem. 2003. Calculating, Interpreting and Reporting Cronbach's Alpha Reliability Coefficient for Likert-Type Scales. Midwest Research to Practice Conference in Adult, Continuing and Community Education. 82–88. [22] R. Jain, O. P. Yadav and A. P. S. Rathore. 2008. The Propagation of Benchmarking Concepts in Indian Manufacturing Industry. Benchmarking: An International Journal. 15(1): 101–117. [23] M. C. Tyler. 2005. Benchmarking in the Non-Profit Sector in Australia. Benchmarking: An International Journal. 12(3): 219–235. [24] E. K. Sakyi, J. K. Awoonor-Williams and F. A. Adzei. 2011. Barriers to Implementing Health Sector Administrative Decentralisation in Ghana. Journal of Health Organization and Management. 25(4): 400–419.
Downloads
Published
Issue
Section
License
Copyright of articles that appear in Jurnal Teknologi belongs exclusively to Penerbit Universiti Teknologi Malaysia (Penerbit UTM Press). This copyright covers the rights to reproduce the article, including reprints, electronic reproductions, or any other reproductions of similar nature.
