• Muhamad Zaki Yusup Department of Mould, Kolej Kemahiran Tinggi MARA Balik Pulau, Genting, 11000 Balik Pulau, Penang, Malaysia
  • Wan Hasrulnizzam Wan Mahmood Sustainable and Responsive Manufacturing Research Group, Faculty of Engineering Technology, Technology Campus, Universiti Teknikal Malaysia Melaka, 75450 Hang Tuah Jaya, Melaka, Malaysia
  • Syahrul Nizam Kamar Zaman Department of Mould, Kolej Kemahiran Tinggi MARA Balik Pulau, Genting, 11000 Balik Pulau, Penang, Malaysia
  • Mohd Rizal Salleh Faculty of Manufacturing Engineering, Universiti Teknikal Malaysia Melaka, 76100 Hang Tuah Jaya, Melaka, Malaysia
  • Abdul Fattah Mohd Tahir Department of Automotive Manufacturing, Kolej Kemahiran Tinggi MARA Kuantan, Km. 8, Jalan Gambang, 25150 Kuantan, Pahang, Malaysia




Responsive manufacturing, responsiveness dimension, responsiveness performance, responsiveness indicators, general review


In a contemporary manufacturing environment, the concern against the level of manufacturing responsiveness is vital in sustaining the growth of the manufacturing firms for a longer period of time. From this point of view, manufacturers do not only can improve their performance in fulfilling the volatility of demands, but also allow them to develop a better plan to become more competitive in the global market. From reviews, 28 performance indicators were identified to drive the implementation of responsive manufacturing. These performance indicators appear to be influenced by three responsiveness mediators, namely suppliers, manufacturers, and customers. From the discussion, seven dimensions of responsiveness, i.e., market trends, management information’s system, environmental management, financial management, manufacturing capability, innovation, and the management of material and resources must be considered by manufacturers in coordinating, and streamlining the desired actions in establishing the responsive manufacturing practices. This information is useful as basis guidelines in formulating the strategy in strengthening the business function in achieving an exceptional responsiveness performance in manufacturing practices.  


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Science and Engineering

How to Cite

DIMENSION IN ESTABLISHING THE RESPONSIVE MANUFACTURING PERFORMANCE – A REVIEW. (2017). Jurnal Teknologi, 79(5). https://doi.org/10.11113/jt.v79.8133