• Supachai Rakpanitmanee Graduate School of Public Administration National Institute of Development Administration, Thailand
  • Pairote Pathranarakul Graduate School of Public Administration National Institute of Development Administration, Thailand



Critical Success Factors, Policy and Operational Regulating Frameworks, Public End-user Priority, Success Criteria, Sustainable Development Goals (SDGs), Thailand, Triple-P Partnership (PPPP) Stakeholder Model.


Public-Private Partnership (PPP) is a commonly used arrangement to develop public infrastructures. Traditional PPP focuses primarily on the public sector as contracting agency and private sector as project company. This research explores a major gap observed in such setup, namely the lack of attention on the people sector who is the end-users or groups impacted by these public infrastructures. Based on literature review, qualitative analysis involving executive interviews, and quantitative analysis involving survey of operational staffs, this study recommends a new Public-Private-People Partnership strategic stakeholder institutional framework along with its components of critical success factors for both policy and operational regulating frameworks to enhance PPP practice, both in Thailand and beyond.


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